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Can I update my Digidown?

From 21st august 2023, new trucks and buses will be equipped with Smart2 (Gen2.2) tachographs. Smart2 Tachographs will require a compatible download tool and a compatible driver card. All Digidown units manufactured from July 2023 are Smart2 ready. All devices are backwards compatible with previous generations of Tachographs. Units purchased after July 2019 are eligible for a free software update that adds Smart2 compatibility. Use the guide below to check your devices compatibility;

Step 1 > Check your Digidown


To check the compatibility of your device, compare the units serial number -found on the back of the device- against the following list:

Digidown
  • Digidown. Serial numbers:
    • From 63120 onwards: Already Smart2 and Gen2 ready.
    • From 54910 to 63119: Already Gen2 ready and is Smart2 compatible. Requires free update below.
    • From 48437 to 54909: Compatible with Gen2 Tachographs. Requires free update below. Not compatible with Smart2 Tachographs*
    • From 1500 to 48436: Not compatible with Gen2 or Smart2 Tachographs*
Digidown
  • DigidownPlus. Serial numbers:
    • From 35549 onwards: Already Smart2 and Gen2 ready.
    • From 25446 to 35548: Already Gen2 ready and is Smart2 compatible. Requires free update below.
    • From 19544 to 25445: Compatible with Gen2 Tachographs. Requires free update below. Not compatible with Smart2 Tachographs*
    • From 1500 to 19543: Not compatible with Gen2 or Smart2 Tachographs*
Digidown
  • DigidownBlue. Serial numbers:
    • From 2182 onwards: Already Gen2 ready and is Smart2 compatible. Requires free update below.
    • From 1698 to 2181: Compatible with Gen2 Tachographs. Requires free update below. Not compatible with Smart2 Tachographs*
    • From 1500 to 1697: Not compatible with Gen2 or Smart2 Tachographs*
Digidown
  • FTA-Digital Tachograph Combined Download Units. Serial numbers:
    • From 35549 onwards: Already Smart2 and Gen2 ready.
    • From F7450 onwards: Already Gen2 ready and is Smart2 compatible. Requires free update below.
    • From F5375 to F7449: Compatible with Gen2 Tachographs. Requires update below. Not compatible with Smart2 Tachographs*
    • From F1051 to F5374: Not compatible with Gen2 or Smart2 Tachographs*

* Not Compatible?

If your unit is not compatible with new Smart2 or Gen2 Tachographs, please do remember that it will still download data from older digital Tachographs. You will need to buy a new Digidown only if you need to capture data from Tachographs your unit is not compatible with. If this is the case, you can do it directly through your current distributor or you can find one following this link:

Where to buy

Step 2 > Update your Digidown


If your unit requires an update to work with Smart2 or Gen2 Tachographs, the update process is quick and simple. You'll only need the unit, a computer running Windows and the USB cable that came with the unit. Follow these steps:

  • Download the Digidown Update Tool from the link below.
  • Unzip the downloaded file.
  • Double click to run the unzipped file.
  • Follow the instructions on screen.
  • If you encounter any problems, try:
    • Before running the unzipped file, disable your antivirus (typically achieved by right-clicking the antivirus icon on the tray and selecting the Disable option.
    • Running the unzipped file as an adminisrator (by right-clicking the file and selecting 'Run as administrator').
    • If you still have problems get in touch.


  • [ENGLISH] Download the Digidown Update Tool for PC: DigidownUpgradeTool.zip 3354.4 KB DOWNLOAD

If you would like more information, get in touch.