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Can I update my Digidown?

Since the 15th June 2019 it has been mandatory for all new vehicles to be fitted with a Gen 2 Smart Tachograh. Downloading from these new tachographs requires a compatible download tool. The good news is that all Digidown units purchased since June 2019 are Smart Tachographs (Gen 2) Ready. In addition, all Digidown Units purchased between June 2016 and May 2019 are updatable. This update is free of charge.

Step 1 > Check your Digidown


To see if your unit can be updated or if it's already compatible with the new Smart Tachographs (Gen 2) check the serial number on the back of your unit against the following list:

Digidown
  • Digidown. Serial numbers:
    • Up to 48436 => Not compatible with Smart Tachographs (Gen 2) *
    • From 48437 to 54909 => Compatible with Smart Tachographs (Gen 2). Requires update below.
    • From 54910 onwards => Already compatible with Smart Tachographs (Gen 2)
Digidown
  • Digidown Plus. Serial numbers:
    • Up to 19543 => Not compatible with Smart Tachographs (Gen 2) *
    • From 19544 to 25445 => Compatible with Smart Tachographs (Gen 2). Requires update below.
    • From 25446 onwards => Already compatible with Smart Tachographs (Gen 2)
Digidown
  • Digidown Blue. Serial numbers:
    • Up to 1697 => Not compatible with Smart Tachographs (Gen 2) *
    • From 1698 to 2181 => Compatible with Smart Tachographs (Gen 2). Requires update below.
    • From 2182 onwards => Already compatible with Smart Tachographs (Gen 2)
Digidown
  • FTA-Digital Tachograph Combined Download Units. Serial numbers:
    • Up to F5374 => Not compatible with Smart Tachographs (Gen 2) *
    • From F5375 to F7449 => Compatible with Smart Tachographs (Gen 2). Requires update below.
    • From F7450 onwards => Already compatible with Smart Tachographs (Gen 2)

* Where to buy

If your unit is not compatible with the new tachographs, please do remember that it will still download data from older digital tachographs (Gen 1). You will need to buy a new Digidown only if you need to capture data from Smart Tachographs (Gen 2). If this is the case, you can do it directly through your current distributor or you can find one following this link:

Where to buy

Step 2 > Update your Digidown


If your unit requires an update to work with Smart Tachographs (Gen 2), the update process is quick and simple. You'll only need the unit, a computer running Windows and the USB cable that came with the unit. Follow these steps:

  • Download the Digidown Gen 2 Update Tool from the link below.
  • Unzip the downloaded file.
  • Double click to run the unzipped file.
  • Follow the instructions on screen.
  • If you encounter any problems, try:
    • Before running the unzipped file, disable your antivirus (typically achieved by right-clicking the antivirus icon on the tray and selecting the Disable option.
    • Running the unzipped file as an adminisrator (by right-clicking the file and selecting 'Run as administrator').
    • If you still have problems get in touch.


  • [ENGLISH] Download the Digidown Gen 2 Update Tool for PC: DigidownUpgradeTool.zip 3354.2 KB DOWNLOAD

If you would like more information, get in touch.